Privacy Policy

eVisaFlex is a visa facilitation platform operated by Hynexa Technologies Pvt Ltd, a company incorporated under the laws of India. We assist travelers in preparing and submitting electronic visa applications to various governments worldwide. We do not issue visas — final approval rests solely with the issuing government authority.

• Identity Data: Full name, date of birth, gender, nationality, passport number, passport expiry date, place of birth, and photograph — as required by the destination country's visa application.
• Contact Data: Email address, phone number, and mailing address.
• Travel Data: Intended travel dates, purpose of travel, accommodation details, and flight information.
• Payment Data: Payment method details processed securely by our payment partners (Stripe, Razorpay, PayPal). We do not store full card numbers on our servers.
• Technical Data: IP address, browser type, device information, and usage analytics collected via cookies and similar technologies.
• Uploaded Documents: Passport scans, photographs, and any supporting documents required for your visa application.

• To prepare, review, and submit your visa application to the relevant government authority.
• To process payments for our facilitation services.
• To communicate application status updates, receipts, and support responses.
• To comply with legal obligations and respond to lawful requests from authorities.
• To improve our platform and services through anonymized analytics.

• Government Authorities: Your application data is submitted to the relevant embassy, consulate, or immigration authority as part of the visa application process.
• Payment Processors: Stripe, Razorpay, and PayPal process your payment data under their respective privacy policies.
• Cloud Infrastructure: Your data is stored on secure, encrypted servers (Firebase/Google Cloud).
• Legal Requirements: We may disclose data if required by law, court order, or government regulation.

We never sell your personal data to third parties for marketing purposes.

We retain your personal data for the duration necessary to fulfill the purpose of your visa application and for up to 3 years thereafter for record-keeping and legal compliance. You may request deletion of your data at any time by contacting us at hello@evisaflex.com.

We use 256-bit SSL encryption for all data transmission, secure cloud storage with access controls, and follow industry best practices to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use essential cookies for authentication and session management, and optional analytics cookies to improve our service. You can manage cookie preferences through your browser settings.

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Withdraw consent for optional data processing.
• Lodge a complaint with a data protection authority.

For any privacy-related questions or requests, contact us at:

Hynexa Technologies Pvt Ltd
Email: hello@evisaflex.com